Airtel Business and Vonage Partner to Launch Cutting-edge Business Communications Application

News Desk, News Nation 360 : Vonage, a global leader in cloud communications that helps businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), and Airtel Business, the B2B division of Bharti Airtel, one of India's top telecommunications service providers, have teamed up to launch Airtel IQ Business Connect, a device-agnostic, unified business communications application that will assist Indian businesses in streamlining their customer engagement. Airtel and Vonage have partnered to launch Airtel IQ Business Connect, a cloud-based communication application designed to improve customer engagement for businesses in India. This application, part of Airtel's broader Airtel IQ platform, allows companies to seamlessly connect employees (including remote workers) with customers 24/7 via voice calls and WhatsApp. Airtel IQ is a unique platform as it makes Airtel the first telecom company globally to serve as a Business Service Provider for WhatsApp. Airtel Business, a leading provider of communication solutions in India, offers a wide range of connectivity and security services to businesses of all sizes. This partnership strengthens Vonage's presence in India, leveraging its local R&D team to build innovative features for its business communication solutions. Abhishek Biswal, Chief Business Officer - Digital Products & Services, Airtel Business, stated that they are excited to introduce "Airtel IQ Business Connect," a cutting-edge technological application, in collaboration with Vonage. To guarantee seamless customer communications, businesses nowadays are searching for a unified communications platform that complies with regulations. By providing businesses with a device-agnostic, real-time monitoring application that can host numerous channels to promote better business communication and efficiency, Airtel IQ Business Connect will close this gap.